Summary

New customers are asking for additional integrations to their related systems. Suggesting we implement outbound webhooks for the common platform related events that would allow them to use code or no-code tools (E.g. Zapier, Integromat, etc) to build automations.

Operational and scaling benefit is that it would allow us to avoid custom one-off integrations with certain platforms.

Alternatively we could explore making our API documentation available and build an accessible API allowing external teams to integrate to Gradual, but based on current customers, the webhook would be more applicable to more customers.

Outbound Webhook Events