<aside> ✨ What's New
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Admins can now start workflows when a member submits a club application and route applicants based on their form answers. This supports targeted follow-up actions such as adding members to campaigns, sending tailored emails, or notifying specific channels.
Admins can now trigger workflows when members submit Gradual Forms, including standalone forms and event surveys. Workflows can use submitted answers to route members to different follow-up actions.
Introduced a Support Management workspace that turns Forum posts into trackable support and idea tickets. Teams can assign tickets, reply, progress them through shared states, and keep ticket progress synchronized with the original Forum post.
Support teams can create personal board views for ticket sets and, for admins, publish shared views for the team. Views support configurable filters, grouping, automatic sorting, card fields, column ordering, and ticket counts.
The in-meeting Troubleshoot panel now shows Agora uplink and downlink network-quality scores, making it easier to understand why a Connection Unstable warning is displayed.
Page editors can now choose whether each accordion item starts expanded or collapsed. This setting is available on community and Club custom pages, while visitors can still expand and collapse items as needed.
